Privacy Policy
Last updated: 31 August 2025
Welcome to Rakaz Al Joudah General Contracting (RJGC) (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services, including rental and sales requests, RFQs, orders, and contact forms.
1) Scope
This policy applies to all visitors and customers using our website and related services in the Kingdom of Saudi Arabia and elsewhere, as applicable.
2) Information We Collect
- Information you provide: name, company, email, phone, project/site details, RFQ/quotation details, order information, files you upload, and messages sent via forms.
- Automatic data: device and browser information, IP address, pages viewed, referral source, and cookie identifiers collected for security, performance, and analytics.
- From third parties: logistics, payment, or verification partners (where applicable) to fulfill our services and legal requirements.
3) How We Use Your Information
- To provide quotations, rentals, sales, deliveries, and customer support.
- To operate, maintain, secure, and improve our website and services.
- To communicate about requests, updates, invoices, and service notices.
- To analyze usage (aggregated/anonymous where possible) for quality and performance.
- To comply with legal obligations and enforce our terms.
4) Legal Bases (where applicable)
- Performance of a contract or steps prior to entering a contract.
- Legitimate interests (e.g., security, service improvement, business operations).
- Consent (e.g., certain cookies/marketing where required).
- Compliance with legal obligations.
5) Sharing & Disclosure
- Service providers: hosting, email, analytics, logistics, and IT partners under appropriate safeguards.
- Legal and safety: when required by law or to protect rights, safety, and property.
- Business transfers: in connection with a merger, acquisition, or asset sale.
6) Cookies & Analytics
We use cookies and similar technologies for core functionality, preferences, and analytics. You can manage cookies via your browser settings. Disabling some cookies may affect site performance.
7) Data Retention
We keep personal data only as long as necessary for the purposes described, to meet legal requirements, or to resolve disputes. When no longer needed, we securely delete or anonymize the data.
8) Security
We implement administrative, technical, and physical safeguards to protect personal data. No method of transmission or storage is 100% secure; we continuously improve our measures.
9) International Transfers
Where data is transferred or accessed across borders, we use appropriate safeguards consistent with applicable laws.
10) Your Rights
- Access, correct, or update your information.
- Request deletion or restriction of processing where applicable.
- Object to certain processing or withdraw consent where processing is based on consent.
To exercise your rights, contact us at info@rjc.sa. We may need to verify your identity before responding.
11) Children’s Privacy
Our services are not directed to children under the age of 16. If you believe a child provided personal data, please contact us to remove it.
12) Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Review their policies before providing any information.
13) Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
14) Contact Us