Privacy Policy

Last updated: 6 September 2026

Welcome to Ramz Rikaz Al Jowdah Trading Est. (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or use our services, including rental and sales requests, RFQs, quotations, orders, deliveries, and contact forms.

1) Scope

This policy applies to visitors, customers, prospective customers, and other users of our website and related services in the Kingdom of Saudi Arabia and elsewhere, where applicable.

2) Information We Collect

  • Information you provide: name, company name, email address, phone number, project or site details, RFQ and quotation details, order information, files you upload, and messages submitted through our forms or other communication channels.
  • Automatic data: device and browser information, IP address, pages viewed, referral source, session information, and cookie identifiers collected for security, performance, functionality, and analytics.
  • Information from third parties: information received from logistics providers, payment providers, verification services, business partners, or other service providers, where applicable and necessary to provide our services or comply with legal requirements.

3) How We Use Your Information

  • To process inquiries, RFQs, quotations, rentals, sales, orders, deliveries, and customer support requests.
  • To operate, maintain, secure, troubleshoot, and improve our website and services.
  • To communicate with you regarding requests, quotations, orders, invoices, deliveries, account matters, and service-related notices.
  • To analyze website usage and performance, using aggregated or anonymized information where appropriate.
  • To prevent fraud, misuse, unauthorized access, and other security risks.
  • To comply with applicable legal and regulatory obligations and enforce our agreements, policies, and terms.

4) Legal Bases (Where Applicable)

  • Performance of a contract or taking steps at your request before entering into a contract.
  • Legitimate business interests, where legally permitted, including website security, service improvement, customer support, and business operations.
  • Your consent, where consent is required, including for certain cookies or marketing communications.
  • Compliance with applicable legal and regulatory obligations.

5) Sharing & Disclosure

We do not sell your personal information. We may share information only where reasonably necessary, including with:

  • Service providers: hosting providers, email providers, IT providers, analytics services, logistics providers, payment providers, and other suppliers supporting our business operations, subject to appropriate safeguards.
  • Legal and regulatory authorities: where disclosure is required by applicable law, regulation, court order, or government authority.
  • Legal and safety purposes: where reasonably necessary to protect the rights, property, security, or safety of Ramz Rikaz Al Jowdah Trading Est., our customers, users, employees, or others.
  • Business transfers: where information may be transferred as part of a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction.

6) Cookies & Analytics

We use cookies and similar technologies to provide essential website functionality, remember preferences, maintain security, and understand website performance and usage. You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.

7) Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, to fulfill contractual obligations, comply with applicable legal and regulatory requirements, maintain business records, or establish, exercise, or defend legal claims. When information is no longer required, we take reasonable steps to securely delete or anonymize it.

8) Security

Ramz Rikaz Al Jowdah Trading Est. implements reasonable administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9) International Transfers

Where personal data is transferred, stored, or accessed outside the Kingdom of Saudi Arabia, we take appropriate measures and safeguards as required by applicable laws and regulations.

10) Your Rights

Subject to applicable laws and any permitted limitations, you may have the right to:

  • Request access to personal information held about you.
  • Request correction or updating of inaccurate or incomplete information.
  • Request deletion of your personal information where applicable.
  • Request restriction of certain processing activities where applicable.
  • Object to certain processing where such a right applies.
  • Withdraw consent where processing is based on your consent.

To exercise your rights, contact us at info@rjc.sa. We may request reasonable information to verify your identity before processing your request.

11) Children’s Privacy

Our website and services are intended primarily for businesses and adult users and are not directed to children under the age of 16. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and address the matter.

12) Third-Party Links

Our website may contain links to websites, platforms, or services operated by third parties. Ramz Rikaz Al Jowdah Trading Est. is not responsible for the content, security, or privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

13) Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements. The revised policy will be published on this page with an updated “Last updated” date.

14) Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or how we handle personal information, please contact:

  • Company: Ramz Rikaz Al Jowdah Trading Est.
  • CR: 7055068394
  • VAT: 312849650600003
  • Address: 4620 Street No. 10 3602 Al Jazirah Dist. Riyadh 14262 Saudi Arabia
  • Email: info@rjc.sa
  • Phone: +966533000674
  • Website: www.rjc.sa